Modernization Support and Consulting Services
Standard Support Services provide you with more value, reducing your Total Cost of Ownership (TCO)
No Charge single, toll-free number with live operators
No Charge standard technical support until product maturity during normal business hours
Industry Online Support site is your esource for comprehensive information, FAQs and application examples covering all products, systems and services in the fields of automation and drives, as well as for the process industry. Support requests may also be initiated and tracked on this site.
Technical and Engineering Support specialists provide 24/7 advice and answers for all inquiries about functionality, handling, and fault clearance of Siemens industrial products and solutions — via phone,email, support request, and remote access. Services also cover obsolete and discontinued products.
Industry Customer Care Center: 800-333-7421
Regional Application Engineers provide local assistance.
Experienced global network of Certified Solution Partners with extensive industry knowledge using Siemens components for the implementation of tailored solutions for your specific applications and timetable.
Global support available in 190 countries. Standardized global part numbers and ease of
communication in your preferred language.