With the Industry Online Support app, you have access to more than 300,000 documents on Siemens Industry products such as FAQs, downloads of the latest firmware or software version, manuals, certificates, application examples and tools, product announcements, and lifecycle information.
Other feature highlights are below:
Scan and quickly bring up product information with your smartphone or tablet's integrated camera. No more tediously typing in a bunch of letters and numbers in the search field.
The product view shows all the important information about the selected product - lifecycle status, updates, manuals, certificates, dimensional drawings, etc. - all in one convenient place.
Submit a Support Request
Need to submit a Support Request but not near a computer today? No problem. The Online Support app now gives you the option to submit a Support Request with photos directly from your smartphone or tablet with just a few clicks.
Limited signal at your installation site or no signal at all? The app's offline cache feature was created with this in mind. Store product information offline or create PDF documents and then save them in your smartphone or tablet's library so the information is available even when you're on the go.