Nationwide Field Support

Whether it’s 8 a.m. on a Tuesday or midnight on New Year’s Eve, our nationwide network of medium voltage drive technicians is there to personally ensure your drive’s continued reliability 24/7/365.

From variable frequency drive repair to technical troubleshooting, we have skilled field support representatives waiting to assist you. Every service call is routed through our U.S.-based call center in Johnson City, Tenn., with response times averaging less than two hours. Technical support is provided at no cost to you.

Our special, drive-specific global resource management system ensures accurate tracking of every request received and the appropriate assignment of a local field service technician. No matter where you’re located, we will send an experienced engineer to get you back up and running quickly.


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