Siemens Answers with Support Information for MASTERDRIVES to SINAMICS Migration Program

MASTERDRIVES has been replaced by the SINAMICS family of drives.

Learn more about SINAMICS.

Note that full discontinuation of MASTERDRIVES products has been extended to 2020.


Authorized MASTERDRIVES Migration Partners

The move from MASTERDRIVES to SINAMICS is not a lateral move - it is a growing experience as you move into new levels of efficiency and productivity. These solution partners have undergone extensive training in the MASTERDRIVES-to-SINAMICS Migration program. Choosing to work with any of them ensures not only a smooth transition, but also promises customized solutions for your unique application.

Partner / Location

Phone

Advanced Engineering

Advanced Engineering, Inc.

Franklin, TN

615-771-6500

Appliced Motion Systems

Applied Motion Systems

Vancouver, WA

360-253-4810

Factory Automation Systems

Factory Automation Systems

Atlanta, GA

770-996-6955

Powerhouse Controls

Powerhouse Controls

Nashville, TN

888-427-5195

Premier Automation

Premier Automation

Monroeville, PA

412-373-3700

Siemens Industry Services

Alpharetta, GA

800-333-7421


Spare Parts

Visit this page for important information on how to order MASTERDRIVES spare or replacement parts, including information on our on-line system. Your quickest route to spare parts is through your local Siemens distributor.  See below for information.

To contact Siemens directly about spare parts:

Inside the USA: 800-333-7421

Outside the USA: +1 423-262-5710

Siemens Telephone Technical Support and Field Services

Inside the USA: 800-333-7421

Outside the USA: +1 423-262-5710

Distributor Partners

Siemens has AC drive distributors located throughout the US.The link below should help you locate the one closest to you. If you require spare parts or service on your MASTERDRIVE, you should first make arrangement through your local Siemens drives distributor.

Link to Distributor Partner Selector - choose "Motion Control" from the Category list.

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