General Phone and Mail

Siemens Industry, Inc

Drive Technologies — Motion Control

390 Kent Avenue

Elk Grove Village, Illinois 60007

■ Tel:         (847) 640-1595

■ Fax:        (847) 640-0322

■ Toll-free: (800) 879-8079

General Email

SiemensMTBUMarCom.sea@siemens.com

Ask Technical Questions

There are three ways to ask your Technical Support team in North America a question – 24 hours a day, 7 days a week

■ Phone:   (800) 879-8079 and press "2"

■ Fax:       (847) 640-0227

■ Email:      CNCservice.sea@siemens.com

Normal business hours: Monday through Friday 7:00am - 7:00pm, U.S. Central Time

For emergency after-hours service, dial (800) 879-8079, option 2 to leave a message that will be returned as quickly as possible.

Contact Customer Service

There are three ways to contact Customer Service in North America – 24 hours a day, 7 days a week

■ Phone:   (800) 879-8079 and press "1"

■ Fax:       (847) 640-0227

■ Service: CNCservice.sea@siemens.com

■ Parts:     CNCparts.industry@siemens.com

Ask Purchasing Questions

Siemens products and solutions are available from a variety of channels. We provide to machine tool manufacturers, retrofit specialists, machine tool dealers and even end-users. Please contact us so we can direct you to the proper resource.

■ Phone:   (800) 879-8079 and press "1"

■ Fax:       (847) 640-0227

■ Email:      CNCparts.industry@siemens.com